Cleo Necklace

Hi,

I'm Aris and I design and craft my jewelry in my studio in NY.

Materials:
I work with Brass, Bronze and copper
I use only Authentic crystals

Plating: Gold: 18k electroplated gold Silver: Plated with pure silver and Oxidized to give an antique look. After the plating process we apply a clear protective coating ( lacquer ) to help the jewelry to maintain the color and prevent tarnishing. Color Guide: Some of the crystal colors are not available on the product page. If you like to customize please check the CRYSTAL COLOR GUIDE. At the checkout there’s a Note section. Please don’t forget to write your Color choice and finish. Allergy information: hypoallergenic, nickel-free.

Here are some tips to extend the life of the jewelry: Maintain the jewelry's beautiful luster by avoiding contact with lotion, perfume, make-up or any harsh cleaning products. Remove your jewelry before showering, swimming, exercising To clean or polish, use a soft, dry cloth to gently remove any debris. Store your jewelry in the pouch or box included with your purchase

To know about jewelry care please click JEWELRY CARE INSTRUCTION 

PLEASE NOTE that all my jewelry is handmade and you may observe variations in sizing and designs. If the item is out of stock, we will let you know how many days we’ll need to make it and ship it. It may take 25 business days. Please shoot me an email for inquiries.

1-2 Business Days
We pride ourselves on our customer service and want to make sure you love all of your new jewels as much as we do, but if you are not 100% happy with your purchase, we offer 14 -day returns.
Contact us prior for any returns, repairs or exchanges.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail your product to: 6 Knoll Court Monroe 10950 New York ,US
Please send us an email at jewelrybyaris@gmail.com to receive an RA number prior to shipping your product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $135, please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at jewelrybyaris@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jewelrybyaris@gmail.com and send your item to: 6 Knoll Court Monroe 10950 New York ,US